No returns, full servicing
We do not accept returns. Every product is checked before it is sent to you, and once it is sold we take full responsibility for it. Products cannot be returned, but they can be fully serviced. We keep the parts our products need, so if something goes wrong we will fix it.
Faulty products
If you find a defect, tell us at any time on WhatsApp at +94 70 675 7566 or by email at misheesrilanka@gmail.com. We will contact you and look into the issue. If it is our fault, we will fix it. There is no time limit to tell us about a defect. Warranty cover for motors is explained on our Warranty page.
What we do not cover
We do not cover damage caused by lightning, weather or other natural causes, flooding, or installation, repair or modification by anyone other than a MISHEE-approved technician.
Cancellation by MISHEE
If a product is out of stock or is damaged, we will contact you, explain the situation and cancel the order. Any amount you paid for that order will be refunded.
Cancellation by you
Order cancellations are handled by our managers. Contact us on WhatsApp at +94 70 675 7566 and we will cancel your order where applicable.